Privacy Policy

Please take a minute to read the following policy so you understand how we use the personal information we ask you to submit. If you use any of ECGO's services, you agree to these terms.

Our commitment to privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available from our footer navigation that is found on every page of our website. When you register at ECGO, we ask you for personal information. We use this information to process your orders, conduct account verifications, and to communicate with you about the status of your orders. We also use your email address to send you newsletters you are subscribed to during registration, as well as messages about ECGO special offers, promotional announcements and consumer surveys. Occasionally, we send our customers special offers and promotional information via postal mail, using the shipping address provided. If you no longer want to receive the newsletters or other announcements simply unsubscribe by checking the unsubscribe links.

The information we collect

This notice applies to all information collected or submitted on the ECGO website. On some pages, you can order memberships, order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

On some pages, you can submit information about other people. For example, if you order a product and want it drop shipped directly to your customer, you will need to submit their address. In this circumstance, the types of personal information collected are:

How we use information

The primary use of your personal information, other than directly in connection with a purchase, is to efficiently provide you with personalized, relevant information.

We also use registration information to let you know about new features or other offers of interest from us and to address customer service needs and requests.

Communications from ECGO

Sharing–Third parties

ECGO will not disclose your personal information provided in connection with membership registration or purchases, except with your knowledge and consent as described in this Privacy Policy or as may be required by law, or to protect the rights or property of ECGO.

Information submitted by you online (such as information about products you purchase from us, your name, address, email address) may be shared with companies with which we have a commercial relationship, including companies through which you reached ECGO. For example, if you make a purchase with us because of a special offer made through another site acting as a distributor of our products, in that circumstance you will be considered their customer as well.

We will not, except as may be required by law, share with any other party your password or payment information. We may also share information about you (including name, email address, phone number, and postal address) to our marketing partners or other companies with whom we have a commercial relationship so they may contact you about information and services that we feel you would benefit from.

We also reserve the right to disclose aggregated user statistics, such as "45% of our users are female" in order to describe our services to prospective partners, advertisers, and other third parties. Under protection of confidentiality agreements, ECGO may match common user information, such as name, address and phone number with third party data to avoid duplication and prevent errors.

Our commitment to data security

ECGO takes every precaution to protect our users' information. When users submit sensitive information via the website, their information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just "surfing."

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Finally, the servers that store personally identifiable information are in a secure environment, behind a locked cage in a locked facility.

ECGO reserves the right to make any amendments, modifications or changes to this Privacy Policy at any time. If any material change is made to this Privacy Policy, we will notify our users about those changes via email. If you do not agree to such changes, you can modify your notification settings to opt out of certain notices from ECGO or its marketing partners. If users have any questions about the security at our website, users can send an email to support@ecgo.com.

Our commitment to children's privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. In order to subscribe to ECGO's services, the member must be 18 with a valid credit card.

How you can access or correct your information

You can access your personally identifiable information collected by ECGO by logging into your account and visiting the "Settings" section of the website. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How to contact us

Should you have other questions or concerns about these privacy policies, please send us an email at support@ecgo.com.

Last updated on January 7, 2015.

Making Buy & Sell easy

GET IN TOUCH

We'd like to hear from you! Please feel free to send us email to talk
CONTACT US